Keep every digital school investment working throughout the year.
A comprehensive AMC service covering ERP support, smart classrooms, computer labs, cloud server, network, Wi‑Fi, CCTV, biometric devices, printers and daily IT troubleshooting.
Built from 8+ years of ground-level school implementation learning, this service is written for principals, trustees, administrators and education departments who need practical clarity before buying.
What the school receives in this service
This page is designed as a direct sales conversation tool. A sales person can explain the complete service from this website during a school visit or virtual call.
Ticket System
Every issue is logged, tracked and closed with accountability.
Ground Support
Field visits for hardware, network, classroom and lab issues.
Monthly Checkups
Preventive maintenance for devices, network and critical systems.
Asset Records
Asset register, warranty tracking and replacement planning.
User Training
Refresher guidance for teachers, admin and school teams.
Detailed scope for school decision-makers
Helpdesk & Ticket Management
A structured support process so issues do not remain informal WhatsApp complaints.
- Issue logging and prioritization
- ERP, app and hardware tickets
- Status updates for school management
- Closure tracking and escalation
On-site Ground Support
Field support for problems that cannot be solved remotely.
- Scheduled school visits
- Hardware troubleshooting
- Network and Wi‑Fi issue support
- Smart classroom and lab support
Preventive Maintenance
Regular checkups to avoid breakdowns during school operations.
- Monthly / quarterly health checks
- Computer and printer checks
- Network and CCTV inspection
- Cleaning, testing and basic optimization
Cloud, ERP & App Support
Support for the digital systems that run school operations.
- User access support
- Backup and cloud checks
- ERP module support
- Mobile app guidance and troubleshooting
CCTV, Biometric & Network AMC
Maintenance for infrastructure installed under Service 04 or existing systems.
- CCTV camera and server checks
- Biometric device support
- LAN / Wi‑Fi troubleshooting
- Printer and peripheral support
Asset Register & Reporting
Management visibility on what is installed, working, pending and at risk.
- Asset list and condition records
- Warranty and replacement notes
- Service reports for management
- Improvement recommendations
Schools need working systems, not scattered equipment from different vendors.
Upqor Education Hub positions the solution as one accountable package with planning, setup, training, documentation and support.
Before School360
- Equipment stops working after installation
- No one owns the problem after vendors leave
- Teachers and admin teams lose confidence in digital tools
- CCTV, network, lab and printers face repeated downtime
- Management has no clear service record or asset status
After School360
- One support partner for ERP, lab, classroom, network and devices
- Ticket-based tracking with accountability
- Preventive maintenance reduces downtime
- School management gets clear service reports
- Teachers and admins continue using digital systems confidently
Simple implementation path for every school
AMC Scope Assessment
List all ERP, classroom, lab, network, CCTV, biometric, printer and device assets.
AMC Plan & SLA
Define visit frequency, remote support, response time and covered assets.
Ticket + Support Activation
Start helpdesk process, user training and escalation route.
Monthly Reporting
Share issue summary, asset health, completed work and improvement needs.
Protect your school’s digital investment with structured AMC.
Share your current systems and pain points. We will suggest a practical AMC plan covering remote support, field visits, preventive maintenance and reporting.